Home-Start provides practical and emotional support to parents so that they can create happier lives for their children. Volunteers visit families at home to offer help and support in strengthening parent/child relationships in families, including those with disabilities, experiencing difficult situations like postnatal depression, isolation, multi-birth, mental health issues and bereavement.
Who is this service for?
Parents & children (aged 0-5), including those with Special Educational Needs or Disability, who live in Southwark.
How this service is provided
- An initial home visit will be conducted to discuss needs and agree objectives with family carried out through a home visit
- A volunteer matched and introduced to family
- The volunteer visits family at home at least once a week for 2 hours
- An-going assessment of service will be carried out by coordinator, volunteer & family for up to three years or until youngest child reaches the age of 5.
- For families expecting a child or just given birth, volunteers can visit twice a week and more intensive support provided.
How can I access this service?
Parents or parents-to-be can self –refer or referred by a service provider (e.g. midwife, health visitor, early help worker, nursery, and childcare provider) through the completion of a CAF (Common Assessment Framework form).
Parents can call the office on 020 7737 7720 Monday- Friday 10am-4pm call and speak to a member of the team or email us at email@example.com
Confidentiality and Impartiality
The service is confidential and you will be asked for permission for us to speak with professionals on your behalf, usually through the use of the CAF form. This service is at arms length to the council meaning that the advice we provide is completely impartial.
However, if volunteers or coordinators face a safeguarding issue, the Home-Start Southwark policy and procedure is followed. Parents are informed about our Safeguarding policy and practice at the initial visit so can make an informed choice.