5 - 16
To provide advice support and representation to parents whose children are experiencing problems at school, in particular with school exclusion
Who is the service for?
Parents and Young People who are experiencing problems at school particularly with school exclusion and special education needs
Criteria for access to service
This is a universal service there are no criteria. We provide for all areas of need and levels of need.
Accessibility of this service
The team can adjust services to suit on demand. Please ask about special arrangements to sit around work or study commitments.
How this is provided
- Phone advice 5 days per week
- Access to advice and support
- Specialist casework support and representation at GDCs, IRPs and SENDIST(appeals)
How can I access this service?
Parents self refer to this service. Parents can call and speak to a member of the team or email us.
How is this service funded?
The service is funded by the Big Lottery, Esmee Fairbairn, BBC Children in Need, John Lyon Charity.
Do you need to pay for this service?
This service is provided free of charge.
Confidentiality and Impartiality
The service is confidential and you will be asked for permission for us to speak with professionals on your behalf. This service is independent of schools and the local authority. We have a duty to report any safeguarding issues we perceive.
Useful to know
We are a small team with a high demand for the service. We can not always represent at GDCs and IRPs especially if we are contacted at short notice.
CEN provides One Day Education Advocacy Training on a monthly basis.
Drop in service