Mediation/ Disagreement Resolution


Mediation is a voluntary, informal, disputes or conflict resolution process in which an impartial third party, (the mediator), helps disputing parties reach an agreement. The mediator works with the parties to discuss and explore their differences seeking a constructive resolution by encouraging them to identify and explore their own solutions that will satisfy some or all of the underlying goals and interests.


KIDS provide an impartial and independent disagreement resolution service as well as mediation.  Download their leaflet (pdf, 1.2mb) or visit their website for further details.  You can also find information about mediation linked to the SEND appeal process via this link.


Contact Details 


Telephone: 0333 0062 835

KIDS website 


You can download the KIDS April 2020 - March 2021 Southwark annual report

Established in 1986 Southwark Mediation Centre (SMC) is a charity organisation that sits at the heart of Camberwell, situated on Camberwell Road, opposite Burgess Park. SMC prides itself on its contribution to making Southwark a stronger, safer, and more empowered community.

The work of SMC is held in high regard by those that have used its service and by those responsible for the reporting and the recording of anti- social behaviour, crime and incidents in the community e.g. MP’s, Ward Counsellors, Housing, Police, Victim Support, Southwark Anti- Social Behaviour Unit and Education. Our main aim is to create a safe and relaxed environment for all the people we interact with.
Telephone: 0207 708 4959