XenZone’s online counselling and emotional wellbeing service, Kooth, was initially established in Lewisham four years ago and following this success it was rolled out to the other five South East London boroughs in February 2019. From 1 April the age group has been able to incorporate those up to the age of 25 with a key focus on those who may be particularly vulnerable to common mental health problems.

These groups include: care leavers, children with special educational needs and disabilities, youth offending, not in education, employment and training and those stepping down from CAMHS.

Kooth is accredited by the British Association for Counselling and Psychotherapy (BACP) and is available online, offering free and safe access to self-help materials, mood-tracking, online journal and goal setting tools and a moderated online community of peers. Young people can also contribute to the Kooth magazine and share their experiences, or take part in moderated online peer-to-peer forums.

Access is free of the typical barriers to support: no waiting lists, no thresholds, no cost and complete anonymity.