How to Make a Referral for Adult Social Care

You or your family, or a professional can make a referral to Adult Social Care. 

Under the Care Act we as the local authority have a responsibility to assess adult Southwark Residents where it appears that you may have needs for Care and/or Support. We can only assist you if you are entitled to support under the law (the Care Act 2014).

If you are an individual with care and support needs, see our page Get Social Care Support.  This provides details of what we consider when deciding whether you need a care assessment.  For more information about the different ways that support is provided, please see the Adult Social Care page on the council website. 

• For adults with a physical or sensory disability and older people (65 years and above):
  • Email: OPPDContactteam@southwark.gov.uk
  • Phone: 020 7525 3324
• for adults (aged 18 to 65) with a mental illness:     
  • Email: MHContact@southwark.gov.uk
  • Phone: 020 7525 0088
• for adults with a learning disability:
  • Email: LearningDisabilitiesDuty@southwark.gov.uk
  • Phone: 020 7525 2333 

You can also obtain support and advice from the Southwark Wellbeing Hub

Last updated: 25 October 2024